Crowne Plaza Melbourne by IHG

The location was excellent, with a tram stop right out front, DFO just across the water, and the Crowne Casino within a stone’s throw. Plenty of dining options along the river and nearby food courts made it very convenient. The staff were attentive, friendly, and provided seamless service throughout my stay. The breakfast offerings were fantastic, and the schnitzel from room service was honestly the best I’ve ever had. Highly recommend this hotel for a comfortable and enjoyable experience! Good for couples.

The bed was comfortable, and the room was set up nicely. I like the style of the bathroom it was spacious, and the shower was very relaxing. I loved returning to my room after being out in the city to re-energize. I made a call to the hotel from New Zealand with a few queries about parking etc and the staff were super friendly and helpful. I loved the views from different points around the hotel. Stunning! Melbourne City is gorgeous at night.

I love staying at this hotel. Its in the perfect location just down the road from the casino. Has lovely views from the higher floors. Its clean and has the most comfy beds and pillows. The breakfast is awesome with lots to choose from and a chef that prepares your eggs on the spot. Such a luxury! I also like the bar where you can have a cocktail, snack and play a game of pool before going out. The gym facilities are perfect. My partner and I really enjoyed our stay.

The service was excellent, from concierge, dining to housekeeping - all staff provided timely and professional services. The room amenities were comfortable and the location perfect for attending the convention centre. In particular, the staff at the Concierge desk and valet parking were very prompt. Michael who manages the restaurant on the dinner shift made our evening far superior - he was friendly, professional, chatted to our family, and made us feel happy, well fed and energised at the end of a long day. Mel, one of the staff on the breakfast shift, was also a stand out. She was incredibly polite, helpful and efficient in her role.

The counter staff were wonderful and very kindly let me check in quite early. The room was lovely with a beautiful view of the river. The bedding was especially comfortable and the room was well cleaned.