Crowne Plaza Melbourne, an IHG Hotel
What Guests Say
The location was excellent, with a tram stop right out front, DFO just across the water, and the Crowne Casino within a stone’s throw. Plenty of dining options along the river and nearby food courts made it very convenient. The staff were attentive, friendly, and provided seamless service throughout my stay. The breakfast offerings were fantastic, and the schnitzel from room service was honestly the best I’ve ever had. Highly recommend this hotel for a comfortable and enjoyable experience! Good for couples.
Mark
September 2024
The bed was comfortable, and the room was set up nicely. I like the style of the bathroom it was spacious, and the shower was very relaxing. I loved returning to my room after being out in the city to re-energize. I made a call to the hotel from New Zealand with a few queries about parking etc and the staff were super friendly and helpful. I loved the views from different points around the hotel. Stunning! Melbourne City is gorgeous at night.
Lisa
March 2025
As soon as we walked in, we felt very welcomed! Everyone was lovely and greeted us as we entered with their beautiful smiles! The hotel was very clean and smelled great too! We loved that they have buffet breakfast available there, as well as a bar (the woman there made one of the best amaretto sours I've ever had to be honest!) There's an outdoor pool available there too which we got to dip our feet in for a bit which was lovely. Room was comfortable with a clean and modern bathroom. Great vibe overall.
Anushka
February 2025
I love staying at this hotel. Its in the perfect location just down the road from the casino. Has lovely views from the higher floors. Its clean and has the most comfy beds and pillows. The breakfast is awesome with lots to choose from and a chef that prepares your eggs on the spot. Such a luxury! I also like the bar where you can have a cocktail, snack and play a game of pool before going out. The gym facilities are perfect. My partner and I really enjoyed our stay.
Astra
November 2024
The service was excellent, from concierge, dining to housekeeping - all staff provided timely and professional services. The room amenities were comfortable and the location perfect for attending the convention centre. In particular, the staff at the Concierge desk and valet parking were very prompt. Michael who manages the restaurant on the dinner shift made our evening far superior - he was friendly, professional, chatted to our family, and made us feel happy, well fed and energised at the end of a long day. Mel, one of the staff on the breakfast shift, was also a stand out. She was incredibly polite, helpful and efficient in her role.
Denise
October 2024
How accommodating the staff were as I was travelling on my own with two children (6 and 1). Friendly, kind, understanding and so helpful. The buffet was a great addition for us and the kids club which operates during the school holidays was also a wonderful bonus. More hotels need to be this considerate of families.
Nicolina
April 2025
The counter staff were wonderful and very kindly let me check in quite early. The room was lovely with a beautiful view of the river. The bedding was especially comfortable and the room was well cleaned.
Ray
April 2024
location was perfect, and valet parking was incredibly helpful and efficient. Beds very comfortable, rooms clean and modern with small kitchenette. Breakfast was fantastic
Sjaala
January 2025
Bed very comfy … good view of pool and distant city .. probably would have preferred view of river but, I really have no complaints as I was on top floor
Judith
April 2024
Everything! Staff throughout the entire hotel were friendly, helpful and attentive. Check in was quick, smooth and everything explained and concierge was super helpful. The rooms were a good size and the view of the river was beautiful - especially at night time when everything was lit up. The beds were comfy and there was plenty of space to have 4 adults in the room. The bathroom was spacious with a walk in shower, amenities were plentiful and overall everything was very clean and tidy. Rooms were made up daily and tea, coffee, milk restocked. Breakfast was a nice way to start the day with a good choice of hot food, pastries, breads, meats and cheeses, pancakes and waffles, fruit, yoghurt, tea, coffee and juices. Tram right out the front door was excellent, however you are in walking distance to everything if you like to get out walking. DFO, Crown and eateries are a 5 minute walk from the hotel. Access to and from the location at any time of day or night felt safe.
Haley
May 2024
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